Dr Jones worked in the NHS from 1993 to 2013, becoming a consultant psychiatrist in 2005. She held posts in general adult and forensic psychiatry before moving into private practice. Since 2013, she has worked at Priory Hospital Chelmsford and St Edmunds Hospital. She treats adults with various psychiatric conditions, including ADHD, schizophrenia, depression, and PTSD, often alongside psychological therapists. Dr Jones has a special interest in hormone-related mental health and leads The Hormone Clinic, offering bespoke bioidentical and body-identical hormone therapies for conditions like menopause, PMS, postnatal depression, and testosterone deficiency in men.